Book an Appointment or Request a Quote
Cancellation notice: Please provide at least 24 hours’ notice to cancel or reschedule. Late cancellations, no-shows, or cancellations after dispatch may result in fees. See the full policy below.
lwilliams@primespecoh.com
770-299-9782
Up to a 250-mile radius from Newnan, Georgia. Travel fees vary by distance and all appointments are subject to availability and confirmation.
Frequently Asked Questions
What does a drug specimen collection involve?
For DOT and non-DOT urine collections, PrimeSpec confirms the test instructions, verifies identification, follows the appropriate collection and chain-of-custody process, secures the specimen, and arranges shipment to the assigned laboratory. PrimeSpec does not perform laboratory analysis or interpret results.
How do post-accident and reasonable-suspicion collections work?
After an employer or testing partner provides the required authorization and designated contact, PrimeSpec confirms availability and travels to an approved collection location. Time-sensitive service is offered during confirmed extended hours and depends on collector availability, distance, and testing instructions.
What does DNA specimen collection involve?
PrimeSpec collects cheek-swab specimens for informational or legal DNA testing, completes the required identification and documentation, seals the samples, and sends them to an authorized laboratory. Legal tests require documented chain of custody; results come from the laboratory, not PrimeSpec.
Can I request a quote for multiple tests?
Yes. Use the form above and include the estimated number of people, test types, city or ZIP code, preferred date, and whether testing is one-time or recurring. PrimeSpec will respond with availability, travel charges, and a customized quote. Do not include confidential donor information.
Cancellation and Rescheduling Policy
PrimeSpec Occupational Health LLC understands that schedules can change. Please contact us as soon as possible if you need to cancel or reschedule an appointment.
• Appointments canceled or rescheduled at least 24 hours before the scheduled time will not incur a cancellation fee.
• Appointments canceled less than 24 hours before the scheduled time may be charged a $50 late-cancellation fee.
• If the collector has already begun traveling to the collection location, the dispatch fee, applicable travel charges, and any after-hours fees are nonrefundable.
• If the donor is unavailable, refuses testing, lacks required identification or authorization, or does not appear within 20 minutes of the scheduled time, the appointment may be treated as a no-show. The full scheduled collection fee and applicable travel charges may be due.
• Post-accident and reasonable-suspicion dispatch fees become nonrefundable once PrimeSpec accepts the assignment and begins responding to the location.
• Group-testing appointments, recurring employer services, and special events may have separate cancellation and deposit terms stated in the approved quote or service agreement.
• If PrimeSpec must cancel because of severe weather, unsafe conditions, illness, vehicle problems, or another unexpected circumstance, the client may reschedule without penalty or receive a refund of any applicable prepaid service fee.
Cancellations must be made by calling 770-299-9782 or emailing lwilliams@primespecoh.com. A cancellation is not confirmed until PrimeSpec acknowledges the request.
Submitting a service request does not guarantee an appointment. All appointments, dispatches, response times, and service availability must be confirmed directly by PrimeSpec.